US NUTRITION
US NUTRITION
We partner directly with brands and their authorized channels, to ensure strict quality control and deliver 100% genuine products. “Authenticity Guaranteed” is our commitment to our customers with outstanding Customer Service.
At US NUTRITION we aim to satisfy each and every customer by providing them Genuine Quality Brands at everyday low prices delivered to your doorstep.
We stock our products so we can ship most orders within 24 hours of receiving payment. Remember, you can just order online at www.usnutrition.in or over the phone by calling 9016963665 where our customer service is always ready to answer any of your questions.
Thank you for choosing US NUTRITION for your supplements, we truly appreciate your custom and we hope you enjoy your shopping experience with us here on site.
US NUTRITION was founded in late 2008 with a handful of products and an internet connection. From humble beginnings we are now one of the INDIA’s supplement retailers, We pride ourselves on customer service in more ways than one – we believe customer service is about more than sending out orders, it’s about building a relationship so we learn how to better serve your needs, and you know who you’re doing business with. We love getting to know our customers, and in case you’re interested in getting to know a bit more about us, we thought it’d be useful to set out both our Principles and our Promise below
OUR PRINCIPLES
A good company, like a good person, is guided by their principles. Things they will and won’t do, targets they aim to live up to, and values they hold dear to their heart.
AT, US NUTRITION we have the following Principles:
When you call up to talk to us on the phone, you will often be talking to one of our customer service agents who actually gives you their own name and will help you pick your order, or resolve any issue. We employ nice people who love helping our customers get the best from their supplements, and the best from us as a company. Many of our staff have been with the company since the start – some have even seen it grow from a house to a huge warehouse! We are NOT a faceless organisation, we LOVE getting to know our customers and we love it more when we know you’re enjoying, and getting great results from, our supplements!
We buy supplements because they help us get the right macro’s in day to day – this is true. We do buy a protein powder because it helps us get extra protein in, more easily than eating endless chicken breasts, but… there’s also something FUN about picking a new pre-workout, a cool new intra-workout, or a great mass gainer! Whether it’s a new Whey Protein flavour, or a brand new ingredient on the market, we find supplements FUN and we want you to find them fun too. This is part and parcel of the fitness lifestyle and whilst it may sound silly to say it, we want you to enjoy your supplements as well as get great results from them
A lot of companies will sell at a low price, take your money and run. They won’t answer phones, respond to emails in a timely fashion, or even Tweet back when it gets to the stage of an angry message. We pride ourselves on customer service. Let us say that again… We PRIDE ourselves on customer service. We want to offer you the best service in the world and nothing makes us happier than making sure you’re happy with your order.
Give us an idea! We’d love to hear your ideas, we’d love to hear your feedback, and we just LOVE hearing from our customers! We were the first company in the INDIA to really get on Facebook and now we’re available on Facebook, Twitter, YouTube, Instagram and Google+ and yes… we have staff checking these pages out every day to see what you’ve sent us. We love hearing new ideas for products (we may even make it!), feedback on our products and service, and just generally talking shop about training, nutrition and life. Please get in touch, we’d love to hear from you.
OUR PROMISE
When you buy from an online retailer, you’re putting faith in that store to deliver you just what you asked for, just when you expected it.
However, our company is not just a retailer. US NUTRITION is the INDIA’s only bulk and branded supplement supplier.
So what do we promise?
We only provide the very best supplements at the very best prices. Secondly it enables us to bring new products to the market faster than anyone else! We love making new products and with our leading edge facility, we can go from product concept to finished product in as little as a day. Our facility is efficient a very productive.
We select our courier partners very carefully. We monitor their performance. We very rarely get any delivery issues but if they do occur, we promise to fix the problem straight away. We take pride in our customer service, and this is reflected in our exceptionally high Trustpilot Score. The customer really is King at US NUTRITION
We promise to offer the best overall value in the INDIA. This does not mean we’ll always be the cheapest. We don’t want to send your parcel via a courier who takes 5 days to deliver your parcel. We want you to get your order quickly, and in good condition. US NUTRITION is proud to be a HIGH QUALITY company in every business respect – from the products, to shipping, to service.
1. Always have a local number
2. Always use a fast courier service
3. Always have friendly helpful people to answer the phone and answering emails.
4. We know price is important though, and whilst we’d never sacrifice quality or service, we will always strive to offer you the best overall value on your basket of goods.
We promise to care about you and your needs
Too many companies just move boxes. They get an order in, and post it out.
We LOVE talking to our customers. You’re the boss, and we love to hear your feedback! If you have a great product idea, why not tell us? We’re available via email, phone, Facebook, Twitter and more!
We LOVE to hear from our customers and if there’s a way you think we could improve our service, because we’re here to serve you, and we take that role very seriously!
HAPPY CUSTOMERS
WINNING AWARDS
CUSTOMER SATISFACTION
EVENTS
Why choose us ?
GENUINE PRODUCT
Secure Payment
14 Days Return
Faster Response Time
Fast Delivery
100% Track Record
our customers say
Sanjiv Gohil
Have been using product from usnutrition from last 2 months for weight gaining and I got very good results.
Nilesh Sindhe
I buy chocolate flavour supplement product from us nutrition. Awesome products. Best product quality. Good in taste. Highly Recommended
Dhruv Jariwala
Authentic Product! I buy Optimum nutrition chocolate flavour. Very Good Taste with reasonable price online from trusted website. Will buy again & again.